Key takeaways of the week

Key Updates

Security | Sunrise

10/3/2023

👟 Kicked off internally and further refined the sprint plan

📅 Booked in key sessions and meetings with project sponsors in week 4 and week 6

🔎 Aligned on our approach for user testing

🙍🏻Started the process for recruiting our qual and quant testing participants

✍🏽 Started building out the materials for our community user testing

📊 Built out an assumptions backlog to track and validate against throughout

📈 Begun to validate key value levers and drivers in order to begin building out the value case

Key Learnings

7 Roadblocks to Renewable Energy and How to Win Over Hearts

10/3/2023

7 Roadblocks to Renewable Energy and How to Win Over Hearts

🌱 7 reasons folks might say "nope" to renewable energy projects:

💸 01 Land value drama
🌳 02 Enviro worries
😷 03 Health scares
🗣️ 04 "Hey, let us in!" (public participation)
🌐 05 Tribal tiffs
💰 06 Money matters
🏛️ 07 Government goofs_{Source: Energy Policy}

🇨🇴 In Colombia, community acceptance probs have stalled projects for up to 3 years! 😮
‍_{Source: IEA 🤝}

To get people on board, try:
🖼️ Cool digital visuals
🚶🏻Field trips to the site
🤗 And remember, sharing is caring! (listen to concerns)
‍_{Source: CSE}

Upcoming Sessions

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Content Strategy Alignment

05/01/2023
‍(15:00-15:30PM BST)
(10:00-10.30AM EST)

We will review WIP work to refine it together, get input and answers any questions or clarifications from the team.

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

COSW Exec Check In

10/01/2024
(14:00-15:00PM BST)
(09:00-10:00AM EST)

We will play back progress since Beta to the exec to ensure product oversight and agree we can go ahead with V1 public launch on Jan 12th.

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Relevant links

Digital Roadmap Final Deliverable

Qual Board

Qual Playback Deck

Qual interviews recordings and Transcripts

Validation Phase Deliverable

Requirements Document

Prototype Walkthrough Video

Value Case Working File

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Tech Discovery Memo

Quant Survey Questions

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Testing Pod

What we did last sprint

1. We have completed 18 interviews with friends & family, amounting to over 500 minutes worth of call time with participants

2. We have tested the beta product in 4 additional sessions with the Strategic Engagement & Comms teams

3. We have analysed 38 online questionnaires from friends & family, and all interview feedback for quantitative and qualitative data

4. We have replayed all of our findings and created 44 Jira tickets, 12 of which have been made priority

What we're doing this sprint

1. We will begin to refine questionnaires to be issued for community sentiment and support the Insights Dashboard

2. We will update V1 launch & testing comms ahead of the upcoming release

3. We will refine V1 testing packs, distribution lists & discussion guides

4. We will support exploratory testing & synthesise results into Jira tickets

Design Pod

What we did last sprint

1. Language Inclusivity: We designed a language translation button, now in the hands of our tech team for implementation. This will help to align with our goal of creating an inclusive and accessible tool.

2. Location based content strategy: Initial thinking and exploration surrounding a navigation solution for the New York and New Jersey split, emphasising UX/UI considerations.

3. Brand Integration Exploration: Started to explore potential strategies for integrating project branding, as we build on our evolving use cases for the product.

4. Jobs Board Design: Successfully finalised the design for our Jobs Board feature, focusing on an intuitive user experience.

5. Enhanced UX Strategy for Sharing: Developed a comprehensive UX strategy for sharing different sections of the site, to improve overall user engagement.

6. Backlog Refinement: Addressed various smaller backlog tickets, including resolving 404 error states, enhancing accessibility, and fixing design bugs.

What we're doing this sprint

1. Testing feedback backlog: We have a substantial list of design tickets in the backlog, which we’ll prioritise and address flexibly throughout the sprint.

2. Location based content strategy: Building on last sprint’s efforts, we will continue refining the navigation solution for the New York and New Jersey split, ensuring an optimal user experience.

3. Brand Integration Strategy: Further developing our strategy for integrating project branding, aligning closely with emerging product use cases.

4. User Insight Feedback Loop: Finalising our solution for a feedback loop in the individual impact section to gather user insights on additional topics of interest, enhancing our ability to provide impactful summaries.

5. Event Calendar Sharing: Solutionise for a UX strategy for sharing the events calendar to improve the user experience and ensure a seamless interaction for our users.

Tech Pod

What we did last sprint

1.Fixed issues identified as part of the accessibility sweep

2. Discussed with Sanity about Enterprise version, we will receive a trial Enterprise with a Sanity support team in the new year

3. Currently working through implementing Language Translation on the Sanity side

4. Working with CloudFlare and CCoE to finish setting up the DoorstepCommunity.com domain

5. Written approval received for Stage Gate E, only pending a security exemption from Security Architect

What we're doing this sprint

1. Preparing for V1 launch on January 12^th

2. Fixing further accessibility issues

3. Mitigating issues identified from exploratory testing

4. Implementing Language Translation

5. Finish setting up Doorstep domain

6. Ongoing security triage and resolution of issues

Content Strat Pod

What we did last sprint

1. Worked with content team to make edits to current content and identify action areas following Beta testing feedback

2. Provided strategic & content direction on V1 development and V2 initial design ideation

3. Support requirements and definition of sprint design and development tickets

4. Early identification of potential roadmap items for post-V2

5. Built out potential pricing models for extending Doorstep to wider parts of NG, and defined early understanding of activities required
‍

What we're doing this sprint

1. Work with content teams to finalise content for launch

2. Continue to support requirements and definition of sprint design and development tickets

3. Continue V2 & beyond further feature definition build out & design, such as jobs board and targeted community feedback feature

4. Continue training and coaching around use of the Content Management system and SEO findings

5. Re-engage with wider parts of National Grid to understand further use case timelines and platform requirements to be built

Read of the Week_{*Add an intro on what the "read of the week" is and why we think this is relevant*}

NGV IV Workshop Pre-Read

Once again, we can’t tell you how excited we are to spend Thursday and Friday morning (and afternoon for the UK-based folks!) with you to workshop the Immersive Visualisation product.

We mentioned last week we would send a pre-read, which we have sent over in an email but is also linked below! Inside you’ll find:

⭐️ What to expect (objectives/agenda)
⭐️ Questions to consider in advance
⭐️ A summary of our qualitative testing learnings
⭐️ Hot off the press key quantitative testing results
⭐️ Value case / measurement work to date
‍
You may have seen some of this before - so we can make the best use of our time together, please do take a moment to digest the content if you haven’t yet done so and we’re happy to address any questions that come up in advance!

Our final ask is to please complete your individual profile here in advance.

NGV IV Workshop Pre-Read