Key takeaways of the week

Key Updates

Security | Sunrise

10/3/2023

👟 Kicked off internally and further refined the sprint plan

📅 Booked in key sessions and meetings with project sponsors in week 4 and week 6

🔎 Aligned on our approach for user testing

🙍🏻Started the process for recruiting our qual and quant testing participants

✍🏽 Started building out the materials for our community user testing

📊 Built out an assumptions backlog to track and validate against throughout

📈 Begun to validate key value levers and drivers in order to begin building out the value case

Key Learnings

7 Roadblocks to Renewable Energy and How to Win Over Hearts

10/3/2023

7 Roadblocks to Renewable Energy and How to Win Over Hearts

🌱 7 reasons folks might say "nope" to renewable energy projects:

💸 01 Land value drama
🌳 02 Enviro worries
😷 03 Health scares
🗣️ 04 "Hey, let us in!" (public participation)
🌐 05 Tribal tiffs
💰 06 Money matters
🏛️ 07 Government goofs_{Source: Energy Policy}

🇨🇴 In Colombia, community acceptance probs have stalled projects for up to 3 years! 😮
‍_{Source: IEA 🤝}

To get people on board, try:
🖼️ Cool digital visuals
🚶🏻Field trips to the site
🤗 And remember, sharing is caring! (listen to concerns)
‍_{Source: CSE}

Upcoming Sessions

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Content Strategy Alignment

17/11/2023
‍(15:00-15:30PM BST)
(10:00-10.30AM EST)

We will review WIP work to refine it together, get input and answer any questions or clarifications from the team.

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Working session with Alanna & Hazel

13/11/2023
(13:00-15:00PM BST)
(8:00-11:00AM EST)

We will play back progress over the last few weeks to ensure product oversight and discuss key topic areas requiring feedback.

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Relevant links

Digital Roadmap Final Deliverable

Qual Board

Qual Playback Deck

Qual interviews recordings and Transcripts

Validation Phase Deliverable

Requirements Document

Prototype Walkthrough Video

Value Case Working File

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Tech Discovery Memo

Quant Survey Questions

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Testing Pod

What we did last sprint

1. We've analyzed feedback from Alpha testing and questionnaires, producing a list of Jira tickets that have since been added to the backlog
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2. We've run CMS (Content Management System) training sessions for Brendan & Tom, going through the training material we've created and running demos of the tool
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3. We've completed real-world training sessions with the SE & Comms team, utilizing role-play scenarios with community member personas
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4. We've updated the Uplift Demonstration Guidance Material with some real-world scenario exercises and considerations for future events

5. We attended the NG Expo in Warwick, alongside NGV Digital, showcasing Uplift to various National Grid Industry groups. There was a lot of excitement around the digital product as well as its future potential use-cases

What we're doing this sprint

1. We will review CMS and Demo Training Guidance materials to update and incorporate user feedback & any updates that have taken place within the CMS
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2.We will create questionnaires and prepare for the various Beta testing groups
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3. We will create a discussion guide and design a new approach for testing with the National Grid core team
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4. We will create a one-slider testing playback to outline MVP & Alpha results, and continue with Jira ticket QA

Design Pod

What we did last sprint

1. New Landing Page - Informative, user-friendly starting point for the project journey. Designed with updated branding, encouraging exploration.

2. 404 Page Enhancement - Clear indication of errors with a CTA (Call To Action) to return to the homepage. Goals: Guide users back to working pages, reduce drop-offs.
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3. Feedback dashboard - We have started ideating a new feature that will provide COSW with targeted feedback on the community regarding topics of interest

4. Job Board Design - Simplified job discovery with direct links to National Grid and RWE careers. Goals: Boost brand perception, drive long-term social impact.

What we're doing this sprint
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1. Language translation - We are working to design this new feature that will allow users to switch content between English and Spanish.

‍2. Feedback Dashboard UX/UI - Continue developing the targeted feedback feature for community insights, collaborating with product and stakeholders to refine the user experience.

3. CMS Terminology Audit for Alpha - Ensuring clarity and consistency in CMS (Content Management System) terminology.

‍4. Website Favicon Design - Crafting a distinctive favicon for our website using our new brand.

Tech Pod

What we did last sprint

1. Moved over to individual instances of Sanity Studio for DEV and FoF environments

2. Created a branded 404 (not found) / 500 (error) page

3. Completed implementing Timeline redesign

4. Implemented first pass of 'Ask a question' with email server support, further investigation needed for infrastructure considerations

5. First pass of Constant Contact integration

What we're doing this sprint

1. Continuing activities to support Stage Gate E

2. Implementing rebrand activities for the whole site

3. Implement landing page as part of New York / New Jersey split

4. Constant Contact integration – development of new ‘Zero events’ form / integrate Register Interest form

5. Rework of ‘Ask a question’ form with revised submission workflow due to infrastructure considerations

6. Ongoing security triage and resolution of issues

Content Strat Pod

What we did last sprint

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1. Worked with content team to split content into New York and New Jersey content and to update in light of Brooklyn award

2. Held internal workshop on SEO activities to align on outstanding areas for action over the coming months

3. Provided strategic & content direction on Beta feature development & V1 initial design ideation

4. Continued to action content feedback from Alpha Testing

5. Held initial spike around automated Spanish translation feature for tech pod to continue next sprint

What we're doing this sprint

1. Continue to support requirements and definition of sprint design and development tickets

2. Continue v1 & further feature definition build out, such as jobs board and targeted community feedback feature

3. Support content teams in actioning New York / New Jersey split of content for Beta release

4. Setup SEO foundations, including keywords analysis, tracking tool and content briefing template

5. Start exploration of GEN AI opportunities

Read of the Week_{*Add an intro on what the "read of the week" is and why we think this is relevant*}

NGV IV Workshop Pre-Read

Once again, we can’t tell you how excited we are to spend Thursday and Friday morning (and afternoon for the UK-based folks!) with you to workshop the Immersive Visualisation product.

We mentioned last week we would send a pre-read, which we have sent over in an email but is also linked below! Inside you’ll find:

⭐️ What to expect (objectives/agenda)
⭐️ Questions to consider in advance
⭐️ A summary of our qualitative testing learnings
⭐️ Hot off the press key quantitative testing results
⭐️ Value case / measurement work to date
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You may have seen some of this before - so we can make the best use of our time together, please do take a moment to digest the content if you haven’t yet done so and we’re happy to address any questions that come up in advance!

Our final ask is to please complete your individual profile here in advance.

NGV IV Workshop Pre-Read