Key takeaways of the week

Key Updates

Security | Sunrise

10/3/2023

👟 Kicked off internally and further refined the sprint plan

📅 Booked in key sessions and meetings with project sponsors in week 4 and week 6

🔎 Aligned on our approach for user testing

🙍🏻Started the process for recruiting our qual and quant testing participants

✍🏽 Started building out the materials for our community user testing

📊 Built out an assumptions backlog to track and validate against throughout

📈 Begun to validate key value levers and drivers in order to begin building out the value case

Key Learnings

7 Roadblocks to Renewable Energy and How to Win Over Hearts

10/3/2023

7 Roadblocks to Renewable Energy and How to Win Over Hearts

🌱 7 reasons folks might say "nope" to renewable energy projects:

💸 01 Land value drama
🌳 02 Enviro worries
😷 03 Health scares
🗣️ 04 "Hey, let us in!" (public participation)
🌐 05 Tribal tiffs
💰 06 Money matters
🏛️ 07 Government goofs_{Source: Energy Policy}

🇨🇴 In Colombia, community acceptance probs have stalled projects for up to 3 years! 😮
‍_{Source: IEA 🤝}

To get people on board, try:
🖼️ Cool digital visuals
🚶🏻Field trips to the site
🤗 And remember, sharing is caring! (listen to concerns)
‍_{Source: CSE}

Upcoming Sessions

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Content Strategy Alignment

08/12/2023 & 15/12/2023
‍(15:00-15:30PM BST)
(10:00-10.30AM EST)

We will review WIP work to refine it together, get input and answers any questions or clarifications from the team.

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Fortnightly Progress Check-In

19/12/2023
(15:30-16:00PM BST)
(10:00-10:30AM EST)

We will play back progress over the last few weeks with Alanna to ensure product oversight and discuss key topic areas requiring feedback.

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Relevant links

Digital Roadmap Final Deliverable

Qual Board

Qual Playback Deck

Qual interviews recordings and Transcripts

Validation Phase Deliverable

Requirements Document

Prototype Walkthrough Video

Value Case Working File

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Tech Discovery Memo

Quant Survey Questions

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Testing Pod

What we did last sprint

1. We have refined questionnaires for community sentiment and support the Insights Dashboard

2. We completed an exploratory testing round & synthesized results into Jira tickets

3. We have updated Beta launch & testing comms which have been issued alongside the Beta release

4. We have started our Beta testing round, and have conducted 13 interviews (so far) with Friends & Family based in NY/NJ

What we're doing this sprint

1. We will be completing our interviews with friends & family, gaining additional feedback and insights

2. We will be testing the beta product with the Strategic Engagement & Comms teams

3. We will be analyzing all questionnaires and interview feedback for quantitative and qualitative data

4. We will be relaying feedback to the tech/design/content teams for ongoing iterations, alongside the creation of a playback deck

Design Pod

What we did last sprint

1. Refined the user experience for language translation to ensure inclusivity and accessibility

2. Refined the UI for the jobs board to ensure reusability in future use cases, also allowing for additional logos to be added to accommodate for future use cases.

3. Refined the user experience surrounding the ability to share parts of the website to friends, family, and other community members

4. Transformation and improvement of the targeted community feedback feature to a more comprehensive “have your say” section that combines user polls and topics of interest into one house for community feedback

What we're doing this sprint

1. Refining UX of the individual impact section - considering different opportunities for users to submit additional topics of interest for our own audience understanding
‍
2. Continuation of referencing and sketching for In-depth timeline brand

3. Consideration of newly acquired project use cases for Doorstep, and what that means in terms of site hierarchy

4. Consideration of newly acquired project use cases for Doorstep and what that could mean for secondary brand integration alongside Doorstep branding

Tech Pod

What we did last sprint

1. Finished Implementing rebrand activities for the whole site

2. Ran a spike for Language Translation and have now agreed on the implementation path we want to take

3. Supported Content Pod with content migration

4. Initial sweep to identify any accessibility issues

5. Finished Constant Contact Integration

6. Continuing activities for Stage Gate E

What we're doing this sprint

1. Fix issues identified as part of the accessibility sweep

2. Mitigate any issues arising from exploratory testing

3. Implementing Language Translation

4. Setting up Doorstep domain

5. Figuring out the approach for segregating user roles between different projects in Sanity

6. Continuing activities for Stage Gate E

7. Ongoing security triage and resolution of issues

Content Strat Pod

What we did last sprint

1. Carried out content updates for new branding setup and New York and New Jersey split

2. Provided strategic & content direction on Beta feature development & V1/V2 initial design ideation

3. Ran an exec progress meeting to play back Beta progress and next steps

4. Finished initial work on SEO foundations and AI workshop

5. Carried out exploratory and QA testing to ensure Beta go-live was a success
‍

What we're doing this sprint

1. Work with the content team to finalize content, in particular based on testing feedback from RWE

2. Continue to support requirements and definition of sprint design and development tickets

3. Continue v1 & v2 further feature definition build out & design, such as jobs board and sharing parts of the site

4. Continue training and coaching around use of the Content Management system and SEO findings

5. Re-engage with wider parts of National Grid to understand further use case timelines and platform requirements to be built

Read of the Week_{*Add an intro on what the "read of the week" is and why we think this is relevant*}

NGV IV Workshop Pre-Read

Once again, we can’t tell you how excited we are to spend Thursday and Friday morning (and afternoon for the UK-based folks!) with you to workshop the Immersive Visualisation product.

We mentioned last week we would send a pre-read, which we have sent over in an email but is also linked below! Inside you’ll find:

⭐️ What to expect (objectives/agenda)
⭐️ Questions to consider in advance
⭐️ A summary of our qualitative testing learnings
⭐️ Hot off the press key quantitative testing results
⭐️ Value case / measurement work to date
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You may have seen some of this before - so we can make the best use of our time together, please do take a moment to digest the content if you haven’t yet done so and we’re happy to address any questions that come up in advance!

Our final ask is to please complete your individual profile here in advance.

NGV IV Workshop Pre-Read