Key takeaways of the week

Key Updates

Security | Sunrise

10/3/2023

👟 Kicked off internally and further refined the sprint plan

📅 Booked in key sessions and meetings with project sponsors in week 4 and week 6

🔎 Aligned on our approach for user testing

🙍🏻Started the process for recruiting our qual and quant testing participants

✍🏽 Started building out the materials for our community user testing

📊 Built out an assumptions backlog to track and validate against throughout

📈 Begun to validate key value levers and drivers in order to begin building out the value case

Key Learnings

7 Roadblocks to Renewable Energy and How to Win Over Hearts

10/3/2023

7 Roadblocks to Renewable Energy and How to Win Over Hearts

🌱 7 reasons folks might say "nope" to renewable energy projects:

💸 01 Land value drama
🌳 02 Enviro worries
😷 03 Health scares
🗣️ 04 "Hey, let us in!" (public participation)
🌐 05 Tribal tiffs
💰 06 Money matters
🏛️ 07 Government goofs_{Source: Energy Policy}

🇨🇴 In Colombia, community acceptance probs have stalled projects for up to 3 years! 😮
‍_{Source: IEA 🤝}

To get people on board, try:
🖼️ Cool digital visuals
🚶🏻Field trips to the site
🤗 And remember, sharing is caring! (listen to concerns)
‍_{Source: CSE}

Upcoming Sessions

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Content Strategy Alignment

01/12/2023
‍(15:00-15:30PM BST)
(10:00-10.30AM EST)

We will review WIP work to refine it together, get input and answers any questions or clarifications from the team.

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Exec Playback Session

05/12/2023
(13:00-14:00PM BST)
(08:00-09:00AM EST)

We will play back progress over the last few weeks and demo the Beta product to ensure product oversight and discuss key topic areas requiring feedback.

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Relevant links

Digital Roadmap Final Deliverable

Qual Board

Qual Playback Deck

Qual interviews recordings and Transcripts

Validation Phase Deliverable

Requirements Document

Prototype Walkthrough Video

Value Case Working File

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Tech Discovery Memo

Quant Survey Questions

We will also set up stations across the offices to showcase trends, demos, case studies and new immersive technologies

Testing Pod

What we did last sprint

1. We have refined MS Forms questionnaires for various Beta testing groups

2. We have refined the plan for Beta testing to incorporate RWE and external friends & family, and begun to recruit these testers

3. We have created a discussion guide template and designed an approach for testing with the National Grid core team

4. We have created a one-slider testing playback to outline MVP & Alpha results

5. We have reviewed CMS (Content Management System) and Demo Training Guidance materials to update and incorporate user feedback & any updates that have taken place within the CMS

What we're doing this sprint

1. We will begin to refine questionnaires to be issued for community sentiment and support the Insights Dashboard

2. We will update Beta launch & testing comms ahead of the upcoming release

3. We will refine Beta testing packs, distribution lists & discussion guides

4. We will support exploratory testing to identify any bugs to fix before Beta release and synthesize results into Jira tickets

Design Pod

What we did last sprint

1. Sharing parts of the website - starting ideation around user experience and interface

2. Targeted community feedback- Introduced new feature that will help us to gather more in-depth feedback alongside user polls

3. Download to homescreen nudge - User journey and onboarding screens designed to highlight this capability on mobile

4. Quality Assuarance (QA) testing - side by side sessions with tech to implement the new branding across tool

5. Addressed the NY/NJ split- Updated the designs for content alignment with the new state implementation

6. Jobs board - Started ideation around user experience and interface

What we're doing this sprint

1. Applying design thinking to ensure we capture user feedback on any topics currently not listed in the Individual Impact filters

2. Working on the UX/UI aspects of Language Translation for improved accessibility

3. Conducting an audit of CMS Terminology to ensure clarity and consistency in communication

4. Continued QA (Quality Assurance) of develepment

Tech Pod

What we did last sprint

1. Implemented rebrand of site components

2. Landing pages are now available for projects

3. Finished Constant Contact Integration

4. Continuing activities for Stage Gate E

What we're doing this sprint

1. Support Design Pod to finish up the rebrand tickets

2. Support Content Pod with content migration

3. Mitigate any issues arising from exploratory testing to happen early next week

4. Implementing rebrand activities for the whole site

5. Running a spike for Language translation to understand how much effort is involved

6. Working together with Design Pod to understand the "sharing" feature

7. Continuing activities for Stage Gate E

8. Ongoing security triage and resolution of issues

Content Strat Pod

What we did last sprint

1. Worked with content team to confirm and carry out content updates for New York and New Jersey split, including Brooklyn award updates.

2. Provided strategic & content direction on Beta feature development & V1 initial design ideation

3. Conducted PO and QA testing for Beta branding and features, as well as analytics dashboard

4. Initial iteration of SEO keywords analysis, tracking tool and content briefing template

5. Conducted research into back-end AI support and inspo material for workshop
‍

What we're doing this sprint

1. Carry out content updates for new branding setup in prod & support content teams in finalising Beta content for New York / New Jersey split

2. Finish work on SEO foundations, AI workshop and handover to Alex and Charlotte

3. Continue to support requirements and definition of sprint design and development tickets

4. Continue v1 & v2 further feature definition build out & design, such as jobs board and targeted community feedback feature

5. Prep for Exec meeting on 5th December

Read of the Week_{*Add an intro on what the "read of the week" is and why we think this is relevant*}

NGV IV Workshop Pre-Read

Once again, we can’t tell you how excited we are to spend Thursday and Friday morning (and afternoon for the UK-based folks!) with you to workshop the Immersive Visualisation product.

We mentioned last week we would send a pre-read, which we have sent over in an email but is also linked below! Inside you’ll find:

⭐️ What to expect (objectives/agenda)
⭐️ Questions to consider in advance
⭐️ A summary of our qualitative testing learnings
⭐️ Hot off the press key quantitative testing results
⭐️ Value case / measurement work to date
‍
You may have seen some of this before - so we can make the best use of our time together, please do take a moment to digest the content if you haven’t yet done so and we’re happy to address any questions that come up in advance!

Our final ask is to please complete your individual profile here in advance.

NGV IV Workshop Pre-Read